Chef's Road

01Who we are

HotPan Games makes Chef's Road and is responsible for the information described in this policy. You can reach us at info@hotpangames.com.

02What the game saves on your device

To let you pick up where you left off, the game saves this on your phone or tablet:

• Your progress: the venues you own, their upgrades, staff and decor, your coins, goals and daily rewards.
• Your settings: language, sound, music and vibration.
• A log of game events, described in the next section.

This information stays on your device and is never sent to us. Uninstalling the game, or clearing its data in your device settings, deletes it. If your device's own backup service is turned on (for example Android backup to your Google account), it may include the game's files. That backup is handled by Google or Apple under your account and their privacy policies.

When you first open the game, it reads your device's language setting to choose the game's language. You can change it at any time in the settings.

The game uses your device's vibration motor for feedback, which you can switch off in the settings. It also checks your device's clock to work out the coins your venues earned while the game was closed. It doesn't use your camera, microphone, location, contacts or photos.

03The game's event log

The game keeps a log of what happens while you play, so that we can find bugs and see where the game is too slow or too fast. On the first start it makes up a random ID for the log. The ID isn't linked to your name, an account, your advertising ID or any other device identifier.

The log keeps the latest 2,000 events and deletes older ones. In the current version, the log never leaves your device. The game doesn't have permission to use the internet, so it can't send the log anywhere.

If we start receiving this log in a future version, we'll update this policy before that version is released. The update will say where the log is sent and how long it's kept, and, where the law requires it, the game will ask for your consent first.

04What we don't collect

We don't collect your name, email address, phone number, location, contacts, photos, advertising ID or any other device identifier. The game has no accounts, no chat and no social features. The social media posts you can make for your venues are part of the game and are never posted anywhere outside it.

05Rewarded videos and advertising

The game offers rewarded videos. You can watch one to double your income for a while, double the coins your venues earned while you were away, double a pile of coins on the city map, run a free promotion or start a free show. You never have to watch one to play.

In the current version, these videos are shown by the game itself. No advertising network is involved, so no advertising data is collected and nothing is shared with advertisers.

If we add an advertising partner, we'll update this policy before that version of the game is released. The update will name the partner, explain what it collects (such as your device's advertising ID), and, where the law requires it, the game will ask for your consent first.

06Information from app stores

You download the game from an app store such as Google Play, which handles the download under its own privacy policy. If you've allowed your device to share usage and diagnostic data, the store may give us statistics such as install counts, crash reports and performance figures. We use them only to fix problems and improve the game, and they don't tell us who you are.

07If you email us

If you write to us, we receive your email address and whatever you include in your message. We use it only to reply to you, and we keep it only as long as we need to for that conversation. We don't add you to a mailing list, and we don't share your email with anyone.

08Children

Chef's Road is meant for players aged 13 and older and isn't directed at children under 13. Because the game doesn't collect personal information, it doesn't collect any from children either. If you believe a child has sent us personal information by email, contact us and we'll delete it.

09Your rights and choices

Depending on where you live, data protection laws such as the GDPR in the European Union and the United Kingdom, or the CCPA in California, give you rights over your personal information. These include the right to see it, correct it, delete it, or object to how it's used.

The game keeps everything on your device, so you control it directly: uninstall the game or clear its data to delete your progress and the event log. For anything we do hold, such as an email you sent us, write to info@hotpangames.com and we'll respond within 30 days. You also have the right to complain to your local data protection authority.

We don't sell your personal information, and we don't share it for advertising.

10Changes to this policy

If we change this policy, we'll post the new version on this page and update the date at the top. If a change affects what information the game collects, the new policy will be published before the version of the game that needs it is released.

11Contact

HotPan Games
info@hotpangames.com