Lucky Roots

01Who we are

HotPan Games makes Lucky Roots and is responsible for the information described in this policy. You can reach us at info@hotpangames.com.

02What the game saves on your device

To let you pick up where you left off, the game saves this on your phone or tablet:

• Your progress: levels unlocked, stars, best scores, coins, lives, power-ups, and the dice skins and pop effects you own.
• Your settings: language, sound, music and vibration.

This information stays on your device and is never sent to us. Uninstalling the game, or clearing its data in your device settings, deletes it. If your device's own backup service is turned on (for example Android backup to your Google account, or iCloud), it may include the game's save. That backup is handled by Google or Apple under your account and their privacy policies.

When you first open the game, it reads your device's language setting to choose the game's language. The choice is saved with your settings and you can change it at any time.

The game uses your device's vibration motor for haptic feedback, which you can switch off in the game. It doesn't use your camera, microphone, location, contacts or photos.

03What we don't collect

We don't collect your name, email address, phone number, precise location, contacts or photos. The game has no accounts, no chat and no social features. We don't receive your advertising ID, your IP address or any other device identifier. Only Google's advertising service uses them, as described in the next section.

04Rewarded videos and advertising

The game offers rewarded videos. After a win you can watch one to double the coins you earned, and when you're out of lives you can watch one to get lives back. You never have to watch one to play.

The videos are provided by Google AdMob, an advertising service of Google. Google's ads software in the game connects to Google to load a video when one is needed, and Google receives the following information:

Your consent. In the European Economic Area, the United Kingdom and Switzerland, the game shows Google's consent form the first time you open it, before any ad is loaded. You can agree to personalized ads or decline them. If you decline, Google may still show ads that aren't based on your interests, which still use some of the information above to limit repeats, measure ads and prevent fraud. You can change your choice at any time: open the pause menu during a level and tap Privacy Settings.

In the United States, if you live in a state with a consumer privacy law (such as California, Colorado, Connecticut, Virginia or Utah), you can opt out of the sale or sharing of your personal information for targeted advertising: open the pause menu during a level and tap Privacy Settings. After you opt out, Google limits how it uses your information and shows ads that aren't personalized.

On iPhone and iPad, the game first explains why it asks, then iOS asks whether you allow tracking. Google receives your device's advertising identifier only if you allow it. Saying no doesn't change anything in the game. You can change your answer at any time in Settings > Privacy & Security > Tracking.

Google decides how it uses this information, under Google's privacy policy. How Google uses information from apps that use its services explains more, and you can manage ad personalization in My Ad Center. Google keeps this information for the periods described in its privacy policy.

From AdMob we see only totals, such as how many ads were shown and how much they earned, by country. These reports don't tell us who watched an ad.

05Information from app stores

You download the game from an app store such as Google Play or the App Store, which handles the download under its own privacy policy. If you've allowed your device to share usage and diagnostic data, the store may give us statistics such as install counts, crash reports and performance figures. We use them only to fix problems and improve the game, and they don't tell us who you are.

06If you email us

If you write to us, we receive your email address and whatever you include in your message. We use it only to reply to you, and we keep it only as long as we need to for that conversation. We don't add you to a mailing list, and we don't share your email with anyone.

07Children

Lucky Roots is meant for players aged 13 and older and isn't directed at children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has sent us personal information by email, contact us and we'll delete it.

08Your rights and choices

Depending on where you live, data protection laws such as the GDPR in the European Union and the United Kingdom, or the CCPA in California, give you rights over your personal information. These include the right to see it, correct it, delete it, or object to how it's used.

Your progress and settings stay on your device, so you control them directly: uninstall the game or clear its data to delete them.

For the information Google's advertising service uses:

• In the European Economic Area, the United Kingdom and Switzerland, change or withdraw your consent at any time under Privacy Settings in the game's pause menu.
• In US states with privacy laws, opt out of the sale or sharing of your information under Privacy Settings in the game's pause menu.
• On Android, you can delete or reset your advertising ID in your device settings (usually Settings > Google > Ads, or Settings > Privacy > Ads).
• On iPhone and iPad, you can turn off tracking in Settings > Privacy & Security > Tracking.
• To see or delete what Google holds, use Google's tools described in Google's privacy policy. We can't access that information, so we can't delete it for you.

For anything we do hold, such as an email you sent us, write to info@hotpangames.com and we'll respond within 30 days. You also have the right to complain to your local data protection authority.

We don't sell your personal information for money. Showing ads through AdMob means Google receives the information described in section 04. In some US states, that counts as "selling" or "sharing" for targeted advertising, and you can opt out of it under Privacy Settings in the game, as described above.

09Changes to this policy

If we change this policy, we'll post the new version on this page and update the date at the top. If a change affects what information the game collects, the new policy will be published before the version of the game that needs it is released.

10Contact

HotPan Games
info@hotpangames.com